Rahvusvaheline kirjavahetus ja ärietikett

The book is helpful to anyone who deals with correspondence and business dealings every day, organizing and managing business meetings, receiving and entertaining guests.
A separate chapter is dedicated to the formatting of business letters in foreign languages. A mini-dictionary is included, where you can find equivalents for Estonian expressions in English, German, French, Russian and Finnish.
The book also introduces e-mail etiquette rules, behavior in face-to-face communication, and a brief summary of business etiquette in Europe.